Incidents | deliver.media Incidents reported on status page for deliver.media https://status.deliver.media/ https://d1lppblt9t2x15.cloudfront.net/logos/16d25bf89892c017c03ef0cc5312ac5c.png Incidents | deliver.media https://status.deliver.media/ en Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 08:46:00 -0000 https://status.deliver.media/incident/750922#1e4fdcd95038b7fa1b4f4070ed0531276d12d65618c4b2a31fddfbddcb091a90 All services have been successfully restored. While all platforms are online, some users may still experience degraded performance or occasional slow responses as systems stabilize. We continue to monitor performance closely and will provide a final update once the incident is fully closed. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 08:46:00 -0000 https://status.deliver.media/incident/750922#1e4fdcd95038b7fa1b4f4070ed0531276d12d65618c4b2a31fddfbddcb091a90 All services have been successfully restored. While all platforms are online, some users may still experience degraded performance or occasional slow responses as systems stabilize. We continue to monitor performance closely and will provide a final update once the incident is fully closed. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 08:46:00 -0000 https://status.deliver.media/incident/750922#1e4fdcd95038b7fa1b4f4070ed0531276d12d65618c4b2a31fddfbddcb091a90 All services have been successfully restored. While all platforms are online, some users may still experience degraded performance or occasional slow responses as systems stabilize. We continue to monitor performance closely and will provide a final update once the incident is fully closed. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 08:46:00 -0000 https://status.deliver.media/incident/750922#1e4fdcd95038b7fa1b4f4070ed0531276d12d65618c4b2a31fddfbddcb091a90 All services have been successfully restored. While all platforms are online, some users may still experience degraded performance or occasional slow responses as systems stabilize. We continue to monitor performance closely and will provide a final update once the incident is fully closed. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 08:46:00 -0000 https://status.deliver.media/incident/750922#1e4fdcd95038b7fa1b4f4070ed0531276d12d65618c4b2a31fddfbddcb091a90 All services have been successfully restored. While all platforms are online, some users may still experience degraded performance or occasional slow responses as systems stabilize. We continue to monitor performance closely and will provide a final update once the incident is fully closed. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 08:46:00 -0000 https://status.deliver.media/incident/750922#1e4fdcd95038b7fa1b4f4070ed0531276d12d65618c4b2a31fddfbddcb091a90 All services have been successfully restored. While all platforms are online, some users may still experience degraded performance or occasional slow responses as systems stabilize. We continue to monitor performance closely and will provide a final update once the incident is fully closed. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 08:46:00 -0000 https://status.deliver.media/incident/750922#1e4fdcd95038b7fa1b4f4070ed0531276d12d65618c4b2a31fddfbddcb091a90 All services have been successfully restored. While all platforms are online, some users may still experience degraded performance or occasional slow responses as systems stabilize. We continue to monitor performance closely and will provide a final update once the incident is fully closed. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 08:46:00 -0000 https://status.deliver.media/incident/750922#1e4fdcd95038b7fa1b4f4070ed0531276d12d65618c4b2a31fddfbddcb091a90 All services have been successfully restored. While all platforms are online, some users may still experience degraded performance or occasional slow responses as systems stabilize. We continue to monitor performance closely and will provide a final update once the incident is fully closed. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 08:46:00 -0000 https://status.deliver.media/incident/750922#1e4fdcd95038b7fa1b4f4070ed0531276d12d65618c4b2a31fddfbddcb091a90 All services have been successfully restored. While all platforms are online, some users may still experience degraded performance or occasional slow responses as systems stabilize. We continue to monitor performance closely and will provide a final update once the incident is fully closed. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 08:46:00 -0000 https://status.deliver.media/incident/750922#1e4fdcd95038b7fa1b4f4070ed0531276d12d65618c4b2a31fddfbddcb091a90 All services have been successfully restored. While all platforms are online, some users may still experience degraded performance or occasional slow responses as systems stabilize. We continue to monitor performance closely and will provide a final update once the incident is fully closed. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 08:46:00 -0000 https://status.deliver.media/incident/750922#1e4fdcd95038b7fa1b4f4070ed0531276d12d65618c4b2a31fddfbddcb091a90 All services have been successfully restored. While all platforms are online, some users may still experience degraded performance or occasional slow responses as systems stabilize. We continue to monitor performance closely and will provide a final update once the incident is fully closed. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 08:46:00 -0000 https://status.deliver.media/incident/750922#1e4fdcd95038b7fa1b4f4070ed0531276d12d65618c4b2a31fddfbddcb091a90 All services have been successfully restored. While all platforms are online, some users may still experience degraded performance or occasional slow responses as systems stabilize. We continue to monitor performance closely and will provide a final update once the incident is fully closed. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 08:46:00 -0000 https://status.deliver.media/incident/750922#1e4fdcd95038b7fa1b4f4070ed0531276d12d65618c4b2a31fddfbddcb091a90 All services have been successfully restored. While all platforms are online, some users may still experience degraded performance or occasional slow responses as systems stabilize. We continue to monitor performance closely and will provide a final update once the incident is fully closed. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:42:00 -0000 https://status.deliver.media/incident/750922#67050659e305e704b1437a1a3b061cb49bcbcd91efecdffb296986a11ab53dd4 We were able to mitigate the issue affecting the streaming-edge service. The problem was traced to an incorrect DNS update introduced during earlier mitigation steps. Normal routing has now been restored, and services are stable. We are continuing to restore front-end access to aircheck. and musiccompanion., as well as backend services supporting these platforms. Next update by 10:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:42:00 -0000 https://status.deliver.media/incident/750922#67050659e305e704b1437a1a3b061cb49bcbcd91efecdffb296986a11ab53dd4 We were able to mitigate the issue affecting the streaming-edge service. The problem was traced to an incorrect DNS update introduced during earlier mitigation steps. Normal routing has now been restored, and services are stable. We are continuing to restore front-end access to aircheck. and musiccompanion., as well as backend services supporting these platforms. Next update by 10:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:42:00 -0000 https://status.deliver.media/incident/750922#67050659e305e704b1437a1a3b061cb49bcbcd91efecdffb296986a11ab53dd4 We were able to mitigate the issue affecting the streaming-edge service. The problem was traced to an incorrect DNS update introduced during earlier mitigation steps. Normal routing has now been restored, and services are stable. We are continuing to restore front-end access to aircheck. and musiccompanion., as well as backend services supporting these platforms. Next update by 10:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:42:00 -0000 https://status.deliver.media/incident/750922#67050659e305e704b1437a1a3b061cb49bcbcd91efecdffb296986a11ab53dd4 We were able to mitigate the issue affecting the streaming-edge service. The problem was traced to an incorrect DNS update introduced during earlier mitigation steps. Normal routing has now been restored, and services are stable. We are continuing to restore front-end access to aircheck. and musiccompanion., as well as backend services supporting these platforms. Next update by 10:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:42:00 -0000 https://status.deliver.media/incident/750922#67050659e305e704b1437a1a3b061cb49bcbcd91efecdffb296986a11ab53dd4 We were able to mitigate the issue affecting the streaming-edge service. The problem was traced to an incorrect DNS update introduced during earlier mitigation steps. Normal routing has now been restored, and services are stable. We are continuing to restore front-end access to aircheck. and musiccompanion., as well as backend services supporting these platforms. Next update by 10:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:42:00 -0000 https://status.deliver.media/incident/750922#67050659e305e704b1437a1a3b061cb49bcbcd91efecdffb296986a11ab53dd4 We were able to mitigate the issue affecting the streaming-edge service. The problem was traced to an incorrect DNS update introduced during earlier mitigation steps. Normal routing has now been restored, and services are stable. We are continuing to restore front-end access to aircheck. and musiccompanion., as well as backend services supporting these platforms. Next update by 10:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:42:00 -0000 https://status.deliver.media/incident/750922#67050659e305e704b1437a1a3b061cb49bcbcd91efecdffb296986a11ab53dd4 We were able to mitigate the issue affecting the streaming-edge service. The problem was traced to an incorrect DNS update introduced during earlier mitigation steps. Normal routing has now been restored, and services are stable. We are continuing to restore front-end access to aircheck. and musiccompanion., as well as backend services supporting these platforms. Next update by 10:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:42:00 -0000 https://status.deliver.media/incident/750922#67050659e305e704b1437a1a3b061cb49bcbcd91efecdffb296986a11ab53dd4 We were able to mitigate the issue affecting the streaming-edge service. The problem was traced to an incorrect DNS update introduced during earlier mitigation steps. Normal routing has now been restored, and services are stable. We are continuing to restore front-end access to aircheck. and musiccompanion., as well as backend services supporting these platforms. Next update by 10:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:42:00 -0000 https://status.deliver.media/incident/750922#67050659e305e704b1437a1a3b061cb49bcbcd91efecdffb296986a11ab53dd4 We were able to mitigate the issue affecting the streaming-edge service. The problem was traced to an incorrect DNS update introduced during earlier mitigation steps. Normal routing has now been restored, and services are stable. We are continuing to restore front-end access to aircheck. and musiccompanion., as well as backend services supporting these platforms. Next update by 10:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:42:00 -0000 https://status.deliver.media/incident/750922#67050659e305e704b1437a1a3b061cb49bcbcd91efecdffb296986a11ab53dd4 We were able to mitigate the issue affecting the streaming-edge service. The problem was traced to an incorrect DNS update introduced during earlier mitigation steps. Normal routing has now been restored, and services are stable. We are continuing to restore front-end access to aircheck. and musiccompanion., as well as backend services supporting these platforms. Next update by 10:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:42:00 -0000 https://status.deliver.media/incident/750922#67050659e305e704b1437a1a3b061cb49bcbcd91efecdffb296986a11ab53dd4 We were able to mitigate the issue affecting the streaming-edge service. The problem was traced to an incorrect DNS update introduced during earlier mitigation steps. Normal routing has now been restored, and services are stable. We are continuing to restore front-end access to aircheck. and musiccompanion., as well as backend services supporting these platforms. Next update by 10:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:42:00 -0000 https://status.deliver.media/incident/750922#67050659e305e704b1437a1a3b061cb49bcbcd91efecdffb296986a11ab53dd4 We were able to mitigate the issue affecting the streaming-edge service. The problem was traced to an incorrect DNS update introduced during earlier mitigation steps. Normal routing has now been restored, and services are stable. We are continuing to restore front-end access to aircheck. and musiccompanion., as well as backend services supporting these platforms. Next update by 10:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:42:00 -0000 https://status.deliver.media/incident/750922#67050659e305e704b1437a1a3b061cb49bcbcd91efecdffb296986a11ab53dd4 We were able to mitigate the issue affecting the streaming-edge service. The problem was traced to an incorrect DNS update introduced during earlier mitigation steps. Normal routing has now been restored, and services are stable. We are continuing to restore front-end access to aircheck. and musiccompanion., as well as backend services supporting these platforms. Next update by 10:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:19:00 -0000 https://status.deliver.media/incident/750922#f2e0eedefd46cc44a56c6c615e06852058a3c211b6139fa94048212da2b80b0c We have identified a regression affecting the streaming-edge service responsible for routing streaming requests. Our team is investigating the cause and working to restore stable operation. Next update by 10:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:19:00 -0000 https://status.deliver.media/incident/750922#f2e0eedefd46cc44a56c6c615e06852058a3c211b6139fa94048212da2b80b0c We have identified a regression affecting the streaming-edge service responsible for routing streaming requests. Our team is investigating the cause and working to restore stable operation. Next update by 10:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:19:00 -0000 https://status.deliver.media/incident/750922#f2e0eedefd46cc44a56c6c615e06852058a3c211b6139fa94048212da2b80b0c We have identified a regression affecting the streaming-edge service responsible for routing streaming requests. Our team is investigating the cause and working to restore stable operation. Next update by 10:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:19:00 -0000 https://status.deliver.media/incident/750922#f2e0eedefd46cc44a56c6c615e06852058a3c211b6139fa94048212da2b80b0c We have identified a regression affecting the streaming-edge service responsible for routing streaming requests. Our team is investigating the cause and working to restore stable operation. Next update by 10:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:19:00 -0000 https://status.deliver.media/incident/750922#f2e0eedefd46cc44a56c6c615e06852058a3c211b6139fa94048212da2b80b0c We have identified a regression affecting the streaming-edge service responsible for routing streaming requests. Our team is investigating the cause and working to restore stable operation. Next update by 10:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:19:00 -0000 https://status.deliver.media/incident/750922#f2e0eedefd46cc44a56c6c615e06852058a3c211b6139fa94048212da2b80b0c We have identified a regression affecting the streaming-edge service responsible for routing streaming requests. Our team is investigating the cause and working to restore stable operation. Next update by 10:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:19:00 -0000 https://status.deliver.media/incident/750922#f2e0eedefd46cc44a56c6c615e06852058a3c211b6139fa94048212da2b80b0c We have identified a regression affecting the streaming-edge service responsible for routing streaming requests. Our team is investigating the cause and working to restore stable operation. Next update by 10:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:19:00 -0000 https://status.deliver.media/incident/750922#f2e0eedefd46cc44a56c6c615e06852058a3c211b6139fa94048212da2b80b0c We have identified a regression affecting the streaming-edge service responsible for routing streaming requests. Our team is investigating the cause and working to restore stable operation. Next update by 10:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:19:00 -0000 https://status.deliver.media/incident/750922#f2e0eedefd46cc44a56c6c615e06852058a3c211b6139fa94048212da2b80b0c We have identified a regression affecting the streaming-edge service responsible for routing streaming requests. Our team is investigating the cause and working to restore stable operation. Next update by 10:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:19:00 -0000 https://status.deliver.media/incident/750922#f2e0eedefd46cc44a56c6c615e06852058a3c211b6139fa94048212da2b80b0c We have identified a regression affecting the streaming-edge service responsible for routing streaming requests. Our team is investigating the cause and working to restore stable operation. Next update by 10:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:19:00 -0000 https://status.deliver.media/incident/750922#f2e0eedefd46cc44a56c6c615e06852058a3c211b6139fa94048212da2b80b0c We have identified a regression affecting the streaming-edge service responsible for routing streaming requests. Our team is investigating the cause and working to restore stable operation. Next update by 10:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:19:00 -0000 https://status.deliver.media/incident/750922#f2e0eedefd46cc44a56c6c615e06852058a3c211b6139fa94048212da2b80b0c We have identified a regression affecting the streaming-edge service responsible for routing streaming requests. Our team is investigating the cause and working to restore stable operation. Next update by 10:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 07:19:00 -0000 https://status.deliver.media/incident/750922#f2e0eedefd46cc44a56c6c615e06852058a3c211b6139fa94048212da2b80b0c We have identified a regression affecting the streaming-edge service responsible for routing streaming requests. Our team is investigating the cause and working to restore stable operation. Next update by 10:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:57:00 -0000 https://status.deliver.media/incident/750922#6e542a4c84a78be9c842aadb9e9393b9c206b95ec970f31f21136168eecb8881 managedsstreaming. services have now fully recovered. Most playingnow. services as well. Some metadata services, aircheck. frontend and musiccompanion. remain in the process of recovery and DNS propagation. Our team continues to monitor and assist with the final restoration steps. Next update by 08:00 CEST. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:57:00 -0000 https://status.deliver.media/incident/750922#6e542a4c84a78be9c842aadb9e9393b9c206b95ec970f31f21136168eecb8881 managedsstreaming. services have now fully recovered. Most playingnow. services as well. Some metadata services, aircheck. frontend and musiccompanion. remain in the process of recovery and DNS propagation. Our team continues to monitor and assist with the final restoration steps. Next update by 08:00 CEST. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:57:00 -0000 https://status.deliver.media/incident/750922#6e542a4c84a78be9c842aadb9e9393b9c206b95ec970f31f21136168eecb8881 managedsstreaming. services have now fully recovered. Most playingnow. services as well. Some metadata services, aircheck. frontend and musiccompanion. remain in the process of recovery and DNS propagation. Our team continues to monitor and assist with the final restoration steps. Next update by 08:00 CEST. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:57:00 -0000 https://status.deliver.media/incident/750922#6e542a4c84a78be9c842aadb9e9393b9c206b95ec970f31f21136168eecb8881 managedsstreaming. services have now fully recovered. Most playingnow. services as well. Some metadata services, aircheck. frontend and musiccompanion. remain in the process of recovery and DNS propagation. Our team continues to monitor and assist with the final restoration steps. Next update by 08:00 CEST. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:57:00 -0000 https://status.deliver.media/incident/750922#6e542a4c84a78be9c842aadb9e9393b9c206b95ec970f31f21136168eecb8881 managedsstreaming. services have now fully recovered. Most playingnow. services as well. Some metadata services, aircheck. frontend and musiccompanion. remain in the process of recovery and DNS propagation. Our team continues to monitor and assist with the final restoration steps. Next update by 08:00 CEST. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:57:00 -0000 https://status.deliver.media/incident/750922#6e542a4c84a78be9c842aadb9e9393b9c206b95ec970f31f21136168eecb8881 managedsstreaming. services have now fully recovered. Most playingnow. services as well. Some metadata services, aircheck. frontend and musiccompanion. remain in the process of recovery and DNS propagation. Our team continues to monitor and assist with the final restoration steps. Next update by 08:00 CEST. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:57:00 -0000 https://status.deliver.media/incident/750922#6e542a4c84a78be9c842aadb9e9393b9c206b95ec970f31f21136168eecb8881 managedsstreaming. services have now fully recovered. Most playingnow. services as well. Some metadata services, aircheck. frontend and musiccompanion. remain in the process of recovery and DNS propagation. Our team continues to monitor and assist with the final restoration steps. Next update by 08:00 CEST. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:57:00 -0000 https://status.deliver.media/incident/750922#6e542a4c84a78be9c842aadb9e9393b9c206b95ec970f31f21136168eecb8881 managedsstreaming. services have now fully recovered. Most playingnow. services as well. Some metadata services, aircheck. frontend and musiccompanion. remain in the process of recovery and DNS propagation. Our team continues to monitor and assist with the final restoration steps. Next update by 08:00 CEST. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:57:00 -0000 https://status.deliver.media/incident/750922#6e542a4c84a78be9c842aadb9e9393b9c206b95ec970f31f21136168eecb8881 managedsstreaming. services have now fully recovered. Most playingnow. services as well. Some metadata services, aircheck. frontend and musiccompanion. remain in the process of recovery and DNS propagation. Our team continues to monitor and assist with the final restoration steps. Next update by 08:00 CEST. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:57:00 -0000 https://status.deliver.media/incident/750922#6e542a4c84a78be9c842aadb9e9393b9c206b95ec970f31f21136168eecb8881 managedsstreaming. services have now fully recovered. Most playingnow. services as well. Some metadata services, aircheck. frontend and musiccompanion. remain in the process of recovery and DNS propagation. Our team continues to monitor and assist with the final restoration steps. Next update by 08:00 CEST. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:57:00 -0000 https://status.deliver.media/incident/750922#6e542a4c84a78be9c842aadb9e9393b9c206b95ec970f31f21136168eecb8881 managedsstreaming. services have now fully recovered. Most playingnow. services as well. Some metadata services, aircheck. frontend and musiccompanion. remain in the process of recovery and DNS propagation. Our team continues to monitor and assist with the final restoration steps. Next update by 08:00 CEST. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:57:00 -0000 https://status.deliver.media/incident/750922#6e542a4c84a78be9c842aadb9e9393b9c206b95ec970f31f21136168eecb8881 managedsstreaming. services have now fully recovered. Most playingnow. services as well. Some metadata services, aircheck. frontend and musiccompanion. remain in the process of recovery and DNS propagation. Our team continues to monitor and assist with the final restoration steps. Next update by 08:00 CEST. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:57:00 -0000 https://status.deliver.media/incident/750922#6e542a4c84a78be9c842aadb9e9393b9c206b95ec970f31f21136168eecb8881 managedsstreaming. services have now fully recovered. Most playingnow. services as well. Some metadata services, aircheck. frontend and musiccompanion. remain in the process of recovery and DNS propagation. Our team continues to monitor and assist with the final restoration steps. Next update by 08:00 CEST. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:09:00 -0000 https://status.deliver.media/incident/750922#d57dc57c4cd853f22ec910c8f6a749d840039e32d2ebe1c12b6f10734c242f83 We are still in the process of recovery. Most services are now available over HTTP (without TLS), and we are actively reapplying certificates to restore full HTTPS availability. We expect continued improvement as certificates are redeployed. Next update by 07:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:09:00 -0000 https://status.deliver.media/incident/750922#d57dc57c4cd853f22ec910c8f6a749d840039e32d2ebe1c12b6f10734c242f83 We are still in the process of recovery. Most services are now available over HTTP (without TLS), and we are actively reapplying certificates to restore full HTTPS availability. We expect continued improvement as certificates are redeployed. Next update by 07:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:09:00 -0000 https://status.deliver.media/incident/750922#d57dc57c4cd853f22ec910c8f6a749d840039e32d2ebe1c12b6f10734c242f83 We are still in the process of recovery. Most services are now available over HTTP (without TLS), and we are actively reapplying certificates to restore full HTTPS availability. We expect continued improvement as certificates are redeployed. Next update by 07:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:09:00 -0000 https://status.deliver.media/incident/750922#d57dc57c4cd853f22ec910c8f6a749d840039e32d2ebe1c12b6f10734c242f83 We are still in the process of recovery. Most services are now available over HTTP (without TLS), and we are actively reapplying certificates to restore full HTTPS availability. We expect continued improvement as certificates are redeployed. Next update by 07:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:09:00 -0000 https://status.deliver.media/incident/750922#d57dc57c4cd853f22ec910c8f6a749d840039e32d2ebe1c12b6f10734c242f83 We are still in the process of recovery. Most services are now available over HTTP (without TLS), and we are actively reapplying certificates to restore full HTTPS availability. We expect continued improvement as certificates are redeployed. Next update by 07:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:09:00 -0000 https://status.deliver.media/incident/750922#d57dc57c4cd853f22ec910c8f6a749d840039e32d2ebe1c12b6f10734c242f83 We are still in the process of recovery. Most services are now available over HTTP (without TLS), and we are actively reapplying certificates to restore full HTTPS availability. We expect continued improvement as certificates are redeployed. Next update by 07:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:09:00 -0000 https://status.deliver.media/incident/750922#d57dc57c4cd853f22ec910c8f6a749d840039e32d2ebe1c12b6f10734c242f83 We are still in the process of recovery. Most services are now available over HTTP (without TLS), and we are actively reapplying certificates to restore full HTTPS availability. We expect continued improvement as certificates are redeployed. Next update by 07:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:09:00 -0000 https://status.deliver.media/incident/750922#d57dc57c4cd853f22ec910c8f6a749d840039e32d2ebe1c12b6f10734c242f83 We are still in the process of recovery. Most services are now available over HTTP (without TLS), and we are actively reapplying certificates to restore full HTTPS availability. We expect continued improvement as certificates are redeployed. Next update by 07:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:09:00 -0000 https://status.deliver.media/incident/750922#d57dc57c4cd853f22ec910c8f6a749d840039e32d2ebe1c12b6f10734c242f83 We are still in the process of recovery. Most services are now available over HTTP (without TLS), and we are actively reapplying certificates to restore full HTTPS availability. We expect continued improvement as certificates are redeployed. Next update by 07:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 04:09:00 -0000 https://status.deliver.media/incident/750922#d57dc57c4cd853f22ec910c8f6a749d840039e32d2ebe1c12b6f10734c242f83 We are still in the process of recovery. Most services are now available over HTTP (without TLS), and we are actively reapplying certificates to restore full HTTPS availability. We expect continued improvement as certificates are redeployed. Next update by 07:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 03:09:00 -0000 https://status.deliver.media/incident/750922#af7b2e5a6f56e412a78e4b22faa638deb79de13392651bb851d7c4121a19e590 DNS updates have propagated for most services. The library and managedradio platforms have recovered and are operating normally again. We are continuing to work on restoring full functionality for the streaming-edge services. Next update by 06:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 03:09:00 -0000 https://status.deliver.media/incident/750922#af7b2e5a6f56e412a78e4b22faa638deb79de13392651bb851d7c4121a19e590 DNS updates have propagated for most services. The library and managedradio platforms have recovered and are operating normally again. We are continuing to work on restoring full functionality for the streaming-edge services. Next update by 06:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 03:09:00 -0000 https://status.deliver.media/incident/750922#af7b2e5a6f56e412a78e4b22faa638deb79de13392651bb851d7c4121a19e590 DNS updates have propagated for most services. The library and managedradio platforms have recovered and are operating normally again. We are continuing to work on restoring full functionality for the streaming-edge services. Next update by 06:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 03:09:00 -0000 https://status.deliver.media/incident/750922#af7b2e5a6f56e412a78e4b22faa638deb79de13392651bb851d7c4121a19e590 DNS updates have propagated for most services. The library and managedradio platforms have recovered and are operating normally again. We are continuing to work on restoring full functionality for the streaming-edge services. Next update by 06:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 03:09:00 -0000 https://status.deliver.media/incident/750922#af7b2e5a6f56e412a78e4b22faa638deb79de13392651bb851d7c4121a19e590 DNS updates have propagated for most services. The library and managedradio platforms have recovered and are operating normally again. We are continuing to work on restoring full functionality for the streaming-edge services. Next update by 06:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 03:09:00 -0000 https://status.deliver.media/incident/750922#af7b2e5a6f56e412a78e4b22faa638deb79de13392651bb851d7c4121a19e590 DNS updates have propagated for most services. The library and managedradio platforms have recovered and are operating normally again. We are continuing to work on restoring full functionality for the streaming-edge services. Next update by 06:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 03:09:00 -0000 https://status.deliver.media/incident/750922#af7b2e5a6f56e412a78e4b22faa638deb79de13392651bb851d7c4121a19e590 DNS updates have propagated for most services. The library and managedradio platforms have recovered and are operating normally again. We are continuing to work on restoring full functionality for the streaming-edge services. Next update by 06:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 03:09:00 -0000 https://status.deliver.media/incident/750922#af7b2e5a6f56e412a78e4b22faa638deb79de13392651bb851d7c4121a19e590 DNS updates have propagated for most services. The library and managedradio platforms have recovered and are operating normally again. We are continuing to work on restoring full functionality for the streaming-edge services. Next update by 06:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 03:09:00 -0000 https://status.deliver.media/incident/750922#af7b2e5a6f56e412a78e4b22faa638deb79de13392651bb851d7c4121a19e590 DNS updates have propagated for most services. The library and managedradio platforms have recovered and are operating normally again. We are continuing to work on restoring full functionality for the streaming-edge services. Next update by 06:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 03:09:00 -0000 https://status.deliver.media/incident/750922#af7b2e5a6f56e412a78e4b22faa638deb79de13392651bb851d7c4121a19e590 DNS updates have propagated for most services. The library and managedradio platforms have recovered and are operating normally again. We are continuing to work on restoring full functionality for the streaming-edge services. Next update by 06:00 CEST or sooner as progress continues. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 02:39:00 -0000 https://status.deliver.media/incident/750922#79be32232a057834c42372fca6d819e3c39c44008abd45df40e9ee795c248442 We have identified the root cause and started applying the necessary mitigation steps. The mitigation involves updates to DNS entries, which may take a few minutes to propagate globally. We expect services to gradually recover as DNS changes take effect. Next update by 05:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 02:39:00 -0000 https://status.deliver.media/incident/750922#79be32232a057834c42372fca6d819e3c39c44008abd45df40e9ee795c248442 We have identified the root cause and started applying the necessary mitigation steps. The mitigation involves updates to DNS entries, which may take a few minutes to propagate globally. We expect services to gradually recover as DNS changes take effect. Next update by 05:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 02:39:00 -0000 https://status.deliver.media/incident/750922#79be32232a057834c42372fca6d819e3c39c44008abd45df40e9ee795c248442 We have identified the root cause and started applying the necessary mitigation steps. The mitigation involves updates to DNS entries, which may take a few minutes to propagate globally. We expect services to gradually recover as DNS changes take effect. Next update by 05:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 02:39:00 -0000 https://status.deliver.media/incident/750922#79be32232a057834c42372fca6d819e3c39c44008abd45df40e9ee795c248442 We have identified the root cause and started applying the necessary mitigation steps. The mitigation involves updates to DNS entries, which may take a few minutes to propagate globally. We expect services to gradually recover as DNS changes take effect. Next update by 05:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 02:39:00 -0000 https://status.deliver.media/incident/750922#79be32232a057834c42372fca6d819e3c39c44008abd45df40e9ee795c248442 We have identified the root cause and started applying the necessary mitigation steps. The mitigation involves updates to DNS entries, which may take a few minutes to propagate globally. We expect services to gradually recover as DNS changes take effect. Next update by 05:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 02:39:00 -0000 https://status.deliver.media/incident/750922#79be32232a057834c42372fca6d819e3c39c44008abd45df40e9ee795c248442 We have identified the root cause and started applying the necessary mitigation steps. The mitigation involves updates to DNS entries, which may take a few minutes to propagate globally. We expect services to gradually recover as DNS changes take effect. Next update by 05:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 02:39:00 -0000 https://status.deliver.media/incident/750922#79be32232a057834c42372fca6d819e3c39c44008abd45df40e9ee795c248442 We have identified the root cause and started applying the necessary mitigation steps. The mitigation involves updates to DNS entries, which may take a few minutes to propagate globally. We expect services to gradually recover as DNS changes take effect. Next update by 05:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 02:39:00 -0000 https://status.deliver.media/incident/750922#79be32232a057834c42372fca6d819e3c39c44008abd45df40e9ee795c248442 We have identified the root cause and started applying the necessary mitigation steps. The mitigation involves updates to DNS entries, which may take a few minutes to propagate globally. We expect services to gradually recover as DNS changes take effect. Next update by 05:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 02:39:00 -0000 https://status.deliver.media/incident/750922#79be32232a057834c42372fca6d819e3c39c44008abd45df40e9ee795c248442 We have identified the root cause and started applying the necessary mitigation steps. The mitigation involves updates to DNS entries, which may take a few minutes to propagate globally. We expect services to gradually recover as DNS changes take effect. Next update by 05:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 02:39:00 -0000 https://status.deliver.media/incident/750922#79be32232a057834c42372fca6d819e3c39c44008abd45df40e9ee795c248442 We have identified the root cause and started applying the necessary mitigation steps. The mitigation involves updates to DNS entries, which may take a few minutes to propagate globally. We expect services to gradually recover as DNS changes take effect. Next update by 05:00 CEST or sooner if recovery completes. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 01:47:00 -0000 https://status.deliver.media/incident/750922#f30cf26ca08896b99024a742bd1fd9b950874d4071f80920001d7a6095c286d4 We have identified the issue as an HTTP routing problem affecting our managedradio., library., musiccompanion. and streaming-edge service clusters. Our team is actively working on mitigation steps to restore normal routing. Next update by 05:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 01:47:00 -0000 https://status.deliver.media/incident/750922#f30cf26ca08896b99024a742bd1fd9b950874d4071f80920001d7a6095c286d4 We have identified the issue as an HTTP routing problem affecting our managedradio., library., musiccompanion. and streaming-edge service clusters. Our team is actively working on mitigation steps to restore normal routing. Next update by 05:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 01:47:00 -0000 https://status.deliver.media/incident/750922#f30cf26ca08896b99024a742bd1fd9b950874d4071f80920001d7a6095c286d4 We have identified the issue as an HTTP routing problem affecting our managedradio., library., musiccompanion. and streaming-edge service clusters. Our team is actively working on mitigation steps to restore normal routing. Next update by 05:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 01:47:00 -0000 https://status.deliver.media/incident/750922#f30cf26ca08896b99024a742bd1fd9b950874d4071f80920001d7a6095c286d4 We have identified the issue as an HTTP routing problem affecting our managedradio., library., musiccompanion. and streaming-edge service clusters. Our team is actively working on mitigation steps to restore normal routing. Next update by 05:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 01:47:00 -0000 https://status.deliver.media/incident/750922#f30cf26ca08896b99024a742bd1fd9b950874d4071f80920001d7a6095c286d4 We have identified the issue as an HTTP routing problem affecting our managedradio., library., musiccompanion. and streaming-edge service clusters. Our team is actively working on mitigation steps to restore normal routing. Next update by 05:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 01:47:00 -0000 https://status.deliver.media/incident/750922#f30cf26ca08896b99024a742bd1fd9b950874d4071f80920001d7a6095c286d4 We have identified the issue as an HTTP routing problem affecting our managedradio., library., musiccompanion. and streaming-edge service clusters. Our team is actively working on mitigation steps to restore normal routing. Next update by 05:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 01:47:00 -0000 https://status.deliver.media/incident/750922#f30cf26ca08896b99024a742bd1fd9b950874d4071f80920001d7a6095c286d4 We have identified the issue as an HTTP routing problem affecting our managedradio., library., musiccompanion. and streaming-edge service clusters. Our team is actively working on mitigation steps to restore normal routing. Next update by 05:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 01:47:00 -0000 https://status.deliver.media/incident/750922#f30cf26ca08896b99024a742bd1fd9b950874d4071f80920001d7a6095c286d4 We have identified the issue as an HTTP routing problem affecting our managedradio., library., musiccompanion. and streaming-edge service clusters. Our team is actively working on mitigation steps to restore normal routing. Next update by 05:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 01:47:00 -0000 https://status.deliver.media/incident/750922#f30cf26ca08896b99024a742bd1fd9b950874d4071f80920001d7a6095c286d4 We have identified the issue as an HTTP routing problem affecting our managedradio., library., musiccompanion. and streaming-edge service clusters. Our team is actively working on mitigation steps to restore normal routing. Next update by 05:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 01:47:00 -0000 https://status.deliver.media/incident/750922#f30cf26ca08896b99024a742bd1fd9b950874d4071f80920001d7a6095c286d4 We have identified the issue as an HTTP routing problem affecting our managedradio., library., musiccompanion. and streaming-edge service clusters. Our team is actively working on mitigation steps to restore normal routing. Next update by 05:00 CEST or sooner as new information becomes available. Infrastructure routing incident on managedradio., library. and streaming-edge services https://status.deliver.media/incident/750922 Sat, 25 Oct 2025 01:39:00 -0000 https://status.deliver.media/incident/750922#b8f605e4979470ec8fb4c063465e0c3d553fce1289b8ea6772acd26a86462272 We are investigating an incident on our managedstreaming. edge service where requests cannot be processed at the moment. We will update this inciden as soon as we know more or latest at 4:30 CEST managedstreaming. Service Impact — NBG1 Region https://status.deliver.media/incident/743250 Tue, 14 Oct 2025 11:28:00 -0000 https://status.deliver.media/incident/743250#919ae057ebc98496acf09de01826185484146cb96e4a2be2c53b28fc9d48bf63 The network issue at our provider’s NBG1 location has been resolved. Our managed streaming service is now fully operational. We will continue to monitor to ensure stability. In case of any questions, please don’t hesitate to reach out to our service desk at https://support.deliver.media or email support@deliver.media. managedstreaming. Service Impact — NBG1 Region https://status.deliver.media/incident/743250 Tue, 14 Oct 2025 09:14:00 -0000 https://status.deliver.media/incident/743250#549f9d56c7ebdf6f975559bb717794c021b7ddfc3d67a9dcff80ddb34004f635 Our managed streaming service remains partially affected due to ongoing issues at our provider’s NBG1 location. Most systems have recovered, but network instability persists. We are continuing to monitor the situation closely and will share further updates as they become available. managedstreaming. Service Impact — NBG1 Region https://status.deliver.media/incident/743250 Tue, 14 Oct 2025 07:51:00 -0000 https://status.deliver.media/incident/743250#9825e152207f75f2fe3a5353dae15f90d189c2ed00976091d5ea13ec2ba0a348 Our managedstreaming. service is currently affected by an ongoing network issue at our upstream provider’s Nuremberg NBG1 location. We are monitoring the situation and will provide updates as they become available. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 05:45:00 -0000 https://status.deliver.media/incident/733155#b0543e45efd7e47c83b4e00c1775cf99d5cee2b48d4c148a891068ad4efef4b9 The upstream issue in the Switzerland North Azure region has been resolved, and storage services are fully operational again. All affected managedradio. staging and test deployments have returned to their normal state. Thank you for your patience throughout this incident. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 05:45:00 -0000 https://status.deliver.media/incident/733155#b0543e45efd7e47c83b4e00c1775cf99d5cee2b48d4c148a891068ad4efef4b9 The upstream issue in the Switzerland North Azure region has been resolved, and storage services are fully operational again. All affected managedradio. staging and test deployments have returned to their normal state. Thank you for your patience throughout this incident. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 05:45:00 -0000 https://status.deliver.media/incident/733155#b0543e45efd7e47c83b4e00c1775cf99d5cee2b48d4c148a891068ad4efef4b9 The upstream issue in the Switzerland North Azure region has been resolved, and storage services are fully operational again. All affected managedradio. staging and test deployments have returned to their normal state. Thank you for your patience throughout this incident. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 05:45:00 -0000 https://status.deliver.media/incident/733155#b0543e45efd7e47c83b4e00c1775cf99d5cee2b48d4c148a891068ad4efef4b9 The upstream issue in the Switzerland North Azure region has been resolved, and storage services are fully operational again. All affected managedradio. staging and test deployments have returned to their normal state. Thank you for your patience throughout this incident. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 05:45:00 -0000 https://status.deliver.media/incident/733155#b0543e45efd7e47c83b4e00c1775cf99d5cee2b48d4c148a891068ad4efef4b9 The upstream issue in the Switzerland North Azure region has been resolved, and storage services are fully operational again. All affected managedradio. staging and test deployments have returned to their normal state. Thank you for your patience throughout this incident. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 02:28:00 -0000 https://status.deliver.media/incident/733155#473fdd7b50a4c1fd7e31a16297b6259678b63b3ce5f335f20edce76bfbc7d4b1 Microsoft Azure has confirmed a multi-service impact in the Switzerland North region starting at 23:54 UTC on 26.09.2025. The issue is linked to a recent networking change, and a hotfix is being prepared. At this time, the impact for managedradio. is currently limited to staging and test deployments only. No production customers are affected, and no action is required on your side. We continue to monitor closely and will provide further updates as Azure progresses with their mitigation. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 02:28:00 -0000 https://status.deliver.media/incident/733155#473fdd7b50a4c1fd7e31a16297b6259678b63b3ce5f335f20edce76bfbc7d4b1 Microsoft Azure has confirmed a multi-service impact in the Switzerland North region starting at 23:54 UTC on 26.09.2025. The issue is linked to a recent networking change, and a hotfix is being prepared. At this time, the impact for managedradio. is currently limited to staging and test deployments only. No production customers are affected, and no action is required on your side. We continue to monitor closely and will provide further updates as Azure progresses with their mitigation. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 02:28:00 -0000 https://status.deliver.media/incident/733155#473fdd7b50a4c1fd7e31a16297b6259678b63b3ce5f335f20edce76bfbc7d4b1 Microsoft Azure has confirmed a multi-service impact in the Switzerland North region starting at 23:54 UTC on 26.09.2025. The issue is linked to a recent networking change, and a hotfix is being prepared. At this time, the impact for managedradio. is currently limited to staging and test deployments only. No production customers are affected, and no action is required on your side. We continue to monitor closely and will provide further updates as Azure progresses with their mitigation. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 02:28:00 -0000 https://status.deliver.media/incident/733155#473fdd7b50a4c1fd7e31a16297b6259678b63b3ce5f335f20edce76bfbc7d4b1 Microsoft Azure has confirmed a multi-service impact in the Switzerland North region starting at 23:54 UTC on 26.09.2025. The issue is linked to a recent networking change, and a hotfix is being prepared. At this time, the impact for managedradio. is currently limited to staging and test deployments only. No production customers are affected, and no action is required on your side. We continue to monitor closely and will provide further updates as Azure progresses with their mitigation. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 02:28:00 -0000 https://status.deliver.media/incident/733155#473fdd7b50a4c1fd7e31a16297b6259678b63b3ce5f335f20edce76bfbc7d4b1 Microsoft Azure has confirmed a multi-service impact in the Switzerland North region starting at 23:54 UTC on 26.09.2025. The issue is linked to a recent networking change, and a hotfix is being prepared. At this time, the impact for managedradio. is currently limited to staging and test deployments only. No production customers are affected, and no action is required on your side. We continue to monitor closely and will provide further updates as Azure progresses with their mitigation. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 01:55:00 -0000 https://status.deliver.media/incident/733155#5d4d01803b100e1c0278d6a8d9db2dae2f793ecd690150a1f59ed736bd288c3e The issue is currently limited to staging and test deployments and does not impact any production customers. We are waiting on the underlying storage issue in Switzerland North to be resolved. Our engineering team continues to monitor service health closely. No customer action is required at this time. We will provide another update as progress is made or if the scope of impact changes. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 01:55:00 -0000 https://status.deliver.media/incident/733155#5d4d01803b100e1c0278d6a8d9db2dae2f793ecd690150a1f59ed736bd288c3e The issue is currently limited to staging and test deployments and does not impact any production customers. We are waiting on the underlying storage issue in Switzerland North to be resolved. Our engineering team continues to monitor service health closely. No customer action is required at this time. We will provide another update as progress is made or if the scope of impact changes. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 01:55:00 -0000 https://status.deliver.media/incident/733155#5d4d01803b100e1c0278d6a8d9db2dae2f793ecd690150a1f59ed736bd288c3e The issue is currently limited to staging and test deployments and does not impact any production customers. We are waiting on the underlying storage issue in Switzerland North to be resolved. Our engineering team continues to monitor service health closely. No customer action is required at this time. We will provide another update as progress is made or if the scope of impact changes. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 01:55:00 -0000 https://status.deliver.media/incident/733155#5d4d01803b100e1c0278d6a8d9db2dae2f793ecd690150a1f59ed736bd288c3e The issue is currently limited to staging and test deployments and does not impact any production customers. We are waiting on the underlying storage issue in Switzerland North to be resolved. Our engineering team continues to monitor service health closely. No customer action is required at this time. We will provide another update as progress is made or if the scope of impact changes. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 01:55:00 -0000 https://status.deliver.media/incident/733155#5d4d01803b100e1c0278d6a8d9db2dae2f793ecd690150a1f59ed736bd288c3e The issue is currently limited to staging and test deployments and does not impact any production customers. We are waiting on the underlying storage issue in Switzerland North to be resolved. Our engineering team continues to monitor service health closely. No customer action is required at this time. We will provide another update as progress is made or if the scope of impact changes. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 01:38:00 -0000 https://status.deliver.media/incident/733155#d1f83a05d5d7334395ca66802584976081b3db64e6ec2eeb52a52db22f04ffff We have identified that the root cause of this incident is a failing storage service in the Switzerland North Azure region. This issue is currently affecting a limited number of managedradio. accounts. Our engineering team is actively working on a solution to restore full functionality as quickly as possible. We will provide another update as soon as more information becomes available. Thank you for your patience. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 01:38:00 -0000 https://status.deliver.media/incident/733155#d1f83a05d5d7334395ca66802584976081b3db64e6ec2eeb52a52db22f04ffff We have identified that the root cause of this incident is a failing storage service in the Switzerland North Azure region. This issue is currently affecting a limited number of managedradio. accounts. Our engineering team is actively working on a solution to restore full functionality as quickly as possible. We will provide another update as soon as more information becomes available. Thank you for your patience. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 01:38:00 -0000 https://status.deliver.media/incident/733155#d1f83a05d5d7334395ca66802584976081b3db64e6ec2eeb52a52db22f04ffff We have identified that the root cause of this incident is a failing storage service in the Switzerland North Azure region. This issue is currently affecting a limited number of managedradio. accounts. Our engineering team is actively working on a solution to restore full functionality as quickly as possible. We will provide another update as soon as more information becomes available. Thank you for your patience. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 01:38:00 -0000 https://status.deliver.media/incident/733155#d1f83a05d5d7334395ca66802584976081b3db64e6ec2eeb52a52db22f04ffff We have identified that the root cause of this incident is a failing storage service in the Switzerland North Azure region. This issue is currently affecting a limited number of managedradio. accounts. Our engineering team is actively working on a solution to restore full functionality as quickly as possible. We will provide another update as soon as more information becomes available. Thank you for your patience. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 01:38:00 -0000 https://status.deliver.media/incident/733155#d1f83a05d5d7334395ca66802584976081b3db64e6ec2eeb52a52db22f04ffff We have identified that the root cause of this incident is a failing storage service in the Switzerland North Azure region. This issue is currently affecting a limited number of managedradio. accounts. Our engineering team is actively working on a solution to restore full functionality as quickly as possible. We will provide another update as soon as more information becomes available. Thank you for your patience. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 01:09:00 -0000 https://status.deliver.media/incident/733155#bfeae91f1bc4913616b444586975f5551634f42e3b80c528f5937bfd35524565 We’re investigating an issue with our managedradio. and library. audio storage that is impacting some users. We have identified that an underlying storage issue with Azure in the Switzerland North region is causing managedradio. channels and library. audio storage to fail. We’re working to resolve the problem as quickly as we can. We’ll share another update shortly. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 01:09:00 -0000 https://status.deliver.media/incident/733155#bfeae91f1bc4913616b444586975f5551634f42e3b80c528f5937bfd35524565 We’re investigating an issue with our managedradio. and library. audio storage that is impacting some users. We have identified that an underlying storage issue with Azure in the Switzerland North region is causing managedradio. channels and library. audio storage to fail. We’re working to resolve the problem as quickly as we can. We’ll share another update shortly. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 01:09:00 -0000 https://status.deliver.media/incident/733155#bfeae91f1bc4913616b444586975f5551634f42e3b80c528f5937bfd35524565 We’re investigating an issue with our managedradio. and library. audio storage that is impacting some users. We have identified that an underlying storage issue with Azure in the Switzerland North region is causing managedradio. channels and library. audio storage to fail. We’re working to resolve the problem as quickly as we can. We’ll share another update shortly. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 01:09:00 -0000 https://status.deliver.media/incident/733155#bfeae91f1bc4913616b444586975f5551634f42e3b80c528f5937bfd35524565 We’re investigating an issue with our managedradio. and library. audio storage that is impacting some users. We have identified that an underlying storage issue with Azure in the Switzerland North region is causing managedradio. channels and library. audio storage to fail. We’re working to resolve the problem as quickly as we can. We’ll share another update shortly. Incident on audio storage services for managedradio. and library. https://status.deliver.media/incident/733155 Sat, 27 Sep 2025 01:09:00 -0000 https://status.deliver.media/incident/733155#bfeae91f1bc4913616b444586975f5551634f42e3b80c528f5937bfd35524565 We’re investigating an issue with our managedradio. and library. audio storage that is impacting some users. We have identified that an underlying storage issue with Azure in the Switzerland North region is causing managedradio. channels and library. audio storage to fail. We’re working to resolve the problem as quickly as we can. We’ll share another update shortly. Unscheduled security maintenance on legacy playlist-api and managedradio. backend https://status.deliver.media/incident/720437 Mon, 08 Sep 2025 15:11:43 -0000 https://status.deliver.media/incident/720437#58c2e6366faa1865857026b08cf66f0be65ed9b34acd87d786e2af14f8ddcba6 Maintenance completed Unscheduled security maintenance on legacy playlist-api and managedradio. backend https://status.deliver.media/incident/720437 Mon, 08 Sep 2025 15:11:43 -0000 https://status.deliver.media/incident/720437#58c2e6366faa1865857026b08cf66f0be65ed9b34acd87d786e2af14f8ddcba6 Maintenance completed Unscheduled security maintenance on legacy playlist-api and managedradio. backend https://status.deliver.media/incident/720437 Mon, 08 Sep 2025 15:11:43 -0000 https://status.deliver.media/incident/720437#58c2e6366faa1865857026b08cf66f0be65ed9b34acd87d786e2af14f8ddcba6 Maintenance completed Unscheduled security maintenance on legacy playlist-api and managedradio. backend https://status.deliver.media/incident/720437 Mon, 08 Sep 2025 14:30:51 -0000 https://status.deliver.media/incident/720437#a9b52a80a26dd968a4632dd90536f857580595d5de683b5019a87461875f3add We will be performing a short security maintenance on one of our internal services that will shortly impact the playlist-api and managedradio. instances still running on our legacy infrastructure. During this maintenance window and for a short period of time, the playlist-api services will restart, which can lead to playing-now tracks not being published and missing in your listings. In case of questions or if you experience any other issues, don't hesitate to reach out to our service desk at support@deliver.media. Unscheduled security maintenance on legacy playlist-api and managedradio. backend https://status.deliver.media/incident/720437 Mon, 08 Sep 2025 14:30:51 -0000 https://status.deliver.media/incident/720437#a9b52a80a26dd968a4632dd90536f857580595d5de683b5019a87461875f3add We will be performing a short security maintenance on one of our internal services that will shortly impact the playlist-api and managedradio. instances still running on our legacy infrastructure. During this maintenance window and for a short period of time, the playlist-api services will restart, which can lead to playing-now tracks not being published and missing in your listings. In case of questions or if you experience any other issues, don't hesitate to reach out to our service desk at support@deliver.media. Unscheduled security maintenance on legacy playlist-api and managedradio. backend https://status.deliver.media/incident/720437 Mon, 08 Sep 2025 14:30:51 -0000 https://status.deliver.media/incident/720437#a9b52a80a26dd968a4632dd90536f857580595d5de683b5019a87461875f3add We will be performing a short security maintenance on one of our internal services that will shortly impact the playlist-api and managedradio. instances still running on our legacy infrastructure. During this maintenance window and for a short period of time, the playlist-api services will restart, which can lead to playing-now tracks not being published and missing in your listings. In case of questions or if you experience any other issues, don't hesitate to reach out to our service desk at support@deliver.media. Unscheduled security maintenance on legacy playlist-api and managedradio. backend https://status.deliver.media/incident/720437 Mon, 08 Sep 2025 14:30:51 -0000 https://status.deliver.media/incident/720437#a9b52a80a26dd968a4632dd90536f857580595d5de683b5019a87461875f3add We will be performing a short security maintenance on one of our internal services that will shortly impact the playlist-api and managedradio. instances still running on our legacy infrastructure. During this maintenance window and for a short period of time, the playlist-api services will restart, which can lead to playing-now tracks not being published and missing in your listings. In case of questions or if you experience any other issues, don't hesitate to reach out to our service desk at support@deliver.media. Unscheduled security maintenance on legacy playlist-api and managedradio. backend https://status.deliver.media/incident/720437 Mon, 08 Sep 2025 14:30:51 -0000 https://status.deliver.media/incident/720437#a9b52a80a26dd968a4632dd90536f857580595d5de683b5019a87461875f3add We will be performing a short security maintenance on one of our internal services that will shortly impact the playlist-api and managedradio. instances still running on our legacy infrastructure. During this maintenance window and for a short period of time, the playlist-api services will restart, which can lead to playing-now tracks not being published and missing in your listings. In case of questions or if you experience any other issues, don't hesitate to reach out to our service desk at support@deliver.media. Unscheduled security maintenance on legacy playlist-api and managedradio. backend https://status.deliver.media/incident/720437 Mon, 08 Sep 2025 14:30:51 -0000 https://status.deliver.media/incident/720437#a9b52a80a26dd968a4632dd90536f857580595d5de683b5019a87461875f3add We will be performing a short security maintenance on one of our internal services that will shortly impact the playlist-api and managedradio. instances still running on our legacy infrastructure. During this maintenance window and for a short period of time, the playlist-api services will restart, which can lead to playing-now tracks not being published and missing in your listings. In case of questions or if you experience any other issues, don't hesitate to reach out to our service desk at support@deliver.media. Unscheduled security maintenance on legacy playlist-api and managedradio. backend https://status.deliver.media/incident/720437 Mon, 08 Sep 2025 14:30:51 -0000 https://status.deliver.media/incident/720437#a9b52a80a26dd968a4632dd90536f857580595d5de683b5019a87461875f3add We will be performing a short security maintenance on one of our internal services that will shortly impact the playlist-api and managedradio. instances still running on our legacy infrastructure. During this maintenance window and for a short period of time, the playlist-api services will restart, which can lead to playing-now tracks not being published and missing in your listings. In case of questions or if you experience any other issues, don't hesitate to reach out to our service desk at support@deliver.media. Unscheduled security maintenance on legacy playlist-api and managedradio. backend https://status.deliver.media/incident/720437 Mon, 08 Sep 2025 14:30:51 -0000 https://status.deliver.media/incident/720437#a9b52a80a26dd968a4632dd90536f857580595d5de683b5019a87461875f3add We will be performing a short security maintenance on one of our internal services that will shortly impact the playlist-api and managedradio. instances still running on our legacy infrastructure. During this maintenance window and for a short period of time, the playlist-api services will restart, which can lead to playing-now tracks not being published and missing in your listings. In case of questions or if you experience any other issues, don't hesitate to reach out to our service desk at support@deliver.media. Unscheduled security maintenance on legacy playlist-api and managedradio. backend https://status.deliver.media/incident/720437 Mon, 08 Sep 2025 14:30:51 -0000 https://status.deliver.media/incident/720437#a9b52a80a26dd968a4632dd90536f857580595d5de683b5019a87461875f3add We will be performing a short security maintenance on one of our internal services that will shortly impact the playlist-api and managedradio. instances still running on our legacy infrastructure. During this maintenance window and for a short period of time, the playlist-api services will restart, which can lead to playing-now tracks not being published and missing in your listings. In case of questions or if you experience any other issues, don't hesitate to reach out to our service desk at support@deliver.media. Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 13:00:35 -0000 https://status.deliver.media/incident/616017#32144a57991c51854ef02221639162eec5abe2067c0ec77ecd818e93530460fb Maintenance completed Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 13:00:35 -0000 https://status.deliver.media/incident/616017#32144a57991c51854ef02221639162eec5abe2067c0ec77ecd818e93530460fb Maintenance completed Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 13:00:35 -0000 https://status.deliver.media/incident/616017#32144a57991c51854ef02221639162eec5abe2067c0ec77ecd818e93530460fb Maintenance completed Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 11:00:35 -0000 https://status.deliver.media/incident/616017#a6564cdde31f8be84100af55622cee39787f722e3b26bf2a44abb31e8b23797b We will be performing a routine database upgrade. This should be transparent to all our services and we do not expect any downtime or disruptions. Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 11:00:35 -0000 https://status.deliver.media/incident/616017#a6564cdde31f8be84100af55622cee39787f722e3b26bf2a44abb31e8b23797b We will be performing a routine database upgrade. This should be transparent to all our services and we do not expect any downtime or disruptions. Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 11:00:35 -0000 https://status.deliver.media/incident/616017#a6564cdde31f8be84100af55622cee39787f722e3b26bf2a44abb31e8b23797b We will be performing a routine database upgrade. This should be transparent to all our services and we do not expect any downtime or disruptions. Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 11:00:35 -0000 https://status.deliver.media/incident/616017#a6564cdde31f8be84100af55622cee39787f722e3b26bf2a44abb31e8b23797b We will be performing a routine database upgrade. This should be transparent to all our services and we do not expect any downtime or disruptions. Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 11:00:35 -0000 https://status.deliver.media/incident/616017#a6564cdde31f8be84100af55622cee39787f722e3b26bf2a44abb31e8b23797b We will be performing a routine database upgrade. This should be transparent to all our services and we do not expect any downtime or disruptions. Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 11:00:35 -0000 https://status.deliver.media/incident/616017#a6564cdde31f8be84100af55622cee39787f722e3b26bf2a44abb31e8b23797b We will be performing a routine database upgrade. This should be transparent to all our services and we do not expect any downtime or disruptions. library. and managedradio. degradation https://status.deliver.media/incident/617772 Fri, 11 Jul 2025 08:44:00 -0000 https://status.deliver.media/incident/617772#dcdf99a38162f8e35e37d3228a44bd134a729a1d4fbe83d70f068315ec30e4d8 The applied mitigation and fix are working. The performance of the database is back to the nominal speed we expect. We will proceed and close this incident, in case you have any question, reach out to our helpdesk under https://support.deliver.media library. and managedradio. degradation https://status.deliver.media/incident/617772 Fri, 11 Jul 2025 08:44:00 -0000 https://status.deliver.media/incident/617772#dcdf99a38162f8e35e37d3228a44bd134a729a1d4fbe83d70f068315ec30e4d8 The applied mitigation and fix are working. The performance of the database is back to the nominal speed we expect. We will proceed and close this incident, in case you have any question, reach out to our helpdesk under https://support.deliver.media library. and managedradio. degradation https://status.deliver.media/incident/617772 Fri, 11 Jul 2025 06:41:00 -0000 https://status.deliver.media/incident/617772#3cb054d4b0c5f8cf86cb9d5a256fb05149f22e7bd0dac154b377a722b0357fbd We have applied a fix to address the performance issues on the database and are monitoring the situation. library. and managedradio. degradation https://status.deliver.media/incident/617772 Fri, 11 Jul 2025 06:41:00 -0000 https://status.deliver.media/incident/617772#3cb054d4b0c5f8cf86cb9d5a256fb05149f22e7bd0dac154b377a722b0357fbd We have applied a fix to address the performance issues on the database and are monitoring the situation. library. and managedradio. degradation https://status.deliver.media/incident/617772 Fri, 11 Jul 2025 03:45:00 -0000 https://status.deliver.media/incident/617772#a9bc310a839aea92b0406d793db9ded170195ae843d4c94a1970a7afc9422e49 Due to an increased backend database load, some requests hit a 502 timeout when being processed. We are currently preparing a fix to address the load issues. library. and managedradio. degradation https://status.deliver.media/incident/617772 Fri, 11 Jul 2025 03:45:00 -0000 https://status.deliver.media/incident/617772#a9bc310a839aea92b0406d793db9ded170195ae843d4c94a1970a7afc9422e49 Due to an increased backend database load, some requests hit a 502 timeout when being processed. We are currently preparing a fix to address the load issues. library. and managedradio. degradation https://status.deliver.media/incident/617772 Thu, 10 Jul 2025 21:50:00 -0000 https://status.deliver.media/incident/617772#bbccbbab3cd92c9ea52ce9090bdef42d40f63973fe937793bf6353b9fb7443de We are currently experiencing intermitent request failures on our library. and managedradio. backend APIs. We are investigating the root cause of this issue. library. and managedradio. degradation https://status.deliver.media/incident/617772 Thu, 10 Jul 2025 21:50:00 -0000 https://status.deliver.media/incident/617772#bbccbbab3cd92c9ea52ce9090bdef42d40f63973fe937793bf6353b9fb7443de We are currently experiencing intermitent request failures on our library. and managedradio. backend APIs. We are investigating the root cause of this issue. aircheck. frontend, managedstreaming. edge service, and 1 other service are down https://status.deliver.media/incident/606860 Sat, 21 Jun 2025 16:30:00 -0000 https://status.deliver.media/incident/606860#0dc6473c7621a5f831739c659b2e3befbae506b9153fca8b77fcce31046db106 Due to a routing issue with our infrastructure, some requests to our playingnow., aircheck. and managedstreaming. services were not served properly and received a 502 timeout error. The issue was automatically mitigated and recovered after just a few minutes. aircheck. frontend, managedstreaming. edge service, and 1 other service are down https://status.deliver.media/incident/606860 Sat, 21 Jun 2025 16:30:00 -0000 https://status.deliver.media/incident/606860#0dc6473c7621a5f831739c659b2e3befbae506b9153fca8b77fcce31046db106 Due to a routing issue with our infrastructure, some requests to our playingnow., aircheck. and managedstreaming. services were not served properly and received a 502 timeout error. The issue was automatically mitigated and recovered after just a few minutes. aircheck. frontend, managedstreaming. edge service, and 1 other service are down https://status.deliver.media/incident/606860 Sat, 21 Jun 2025 16:30:00 -0000 https://status.deliver.media/incident/606860#0dc6473c7621a5f831739c659b2e3befbae506b9153fca8b77fcce31046db106 Due to a routing issue with our infrastructure, some requests to our playingnow., aircheck. and managedstreaming. services were not served properly and received a 502 timeout error. The issue was automatically mitigated and recovered after just a few minutes. aircheck. frontend, managedstreaming. edge service, and 1 other service are down https://status.deliver.media/incident/606860 Sat, 21 Jun 2025 16:28:47 -0000 https://status.deliver.media/incident/606860#c3a7f9506e3dde47c9764fbfe8eb402fb3a8d3755ec6294c42e8cbb54fb9c2c8 aircheck. frontend recovered. aircheck. frontend, managedstreaming. edge service, and 1 other service are down https://status.deliver.media/incident/606860 Sat, 21 Jun 2025 16:24:54 -0000 https://status.deliver.media/incident/606860#557299a21c9fe9a898f213a7128b01e802557c1466e57f9aaa86f0c31ebd7e43 aircheck. frontend went down. aircheck. frontend, managedstreaming. edge service, and 1 other service are down https://status.deliver.media/incident/606860 Sat, 21 Jun 2025 16:22:52 -0000 https://status.deliver.media/incident/606860#4ee8c4542f11f0e87547a0fec303e55614a637139bd0ad06c5794111bccf590d managedstreaming. edge service recovered. aircheck. frontend, managedstreaming. edge service, and 1 other service are down https://status.deliver.media/incident/606860 Sat, 21 Jun 2025 16:19:13 -0000 https://status.deliver.media/incident/606860#e5169b7a517fe72cb5264c9693cfcc2fb3782b48a89a362d22c2ef12899f8979 managedstreaming. edge service went down and playingnow. APIs recovered. aircheck. frontend, managedstreaming. edge service, and 1 other service are down https://status.deliver.media/incident/606860 Sat, 21 Jun 2025 16:19:13 -0000 https://status.deliver.media/incident/606860#e5169b7a517fe72cb5264c9693cfcc2fb3782b48a89a362d22c2ef12899f8979 managedstreaming. edge service went down and playingnow. APIs recovered. aircheck. frontend, managedstreaming. edge service, and 1 other service are down https://status.deliver.media/incident/606860 Sat, 21 Jun 2025 16:16:09 -0000 https://status.deliver.media/incident/606860#ec674d2e0ed4f2f8f83af98ddc825ca669c3f1710e70435084e14860078cf2aa playingnow. APIs went down.