Incidents | deliver.media Incidents reported on status page for deliver.media https://status.deliver.media/ https://d1lppblt9t2x15.cloudfront.net/logos/16d25bf89892c017c03ef0cc5312ac5c.png Incidents | deliver.media https://status.deliver.media/ en Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 13:00:35 -0000 https://status.deliver.media/incident/616017#32144a57991c51854ef02221639162eec5abe2067c0ec77ecd818e93530460fb Maintenance completed Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 13:00:35 -0000 https://status.deliver.media/incident/616017#32144a57991c51854ef02221639162eec5abe2067c0ec77ecd818e93530460fb Maintenance completed Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 13:00:35 -0000 https://status.deliver.media/incident/616017#32144a57991c51854ef02221639162eec5abe2067c0ec77ecd818e93530460fb Maintenance completed Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 13:00:35 -0000 https://status.deliver.media/incident/616017#32144a57991c51854ef02221639162eec5abe2067c0ec77ecd818e93530460fb Maintenance completed Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 11:00:35 -0000 https://status.deliver.media/incident/616017#a6564cdde31f8be84100af55622cee39787f722e3b26bf2a44abb31e8b23797b We will be performing a routine database upgrade. This should be transparent to all our services and we do not expect any downtime or disruptions. Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 11:00:35 -0000 https://status.deliver.media/incident/616017#a6564cdde31f8be84100af55622cee39787f722e3b26bf2a44abb31e8b23797b We will be performing a routine database upgrade. This should be transparent to all our services and we do not expect any downtime or disruptions. Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 11:00:35 -0000 https://status.deliver.media/incident/616017#a6564cdde31f8be84100af55622cee39787f722e3b26bf2a44abb31e8b23797b We will be performing a routine database upgrade. This should be transparent to all our services and we do not expect any downtime or disruptions. Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 11:00:35 -0000 https://status.deliver.media/incident/616017#a6564cdde31f8be84100af55622cee39787f722e3b26bf2a44abb31e8b23797b We will be performing a routine database upgrade. This should be transparent to all our services and we do not expect any downtime or disruptions. Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 11:00:35 -0000 https://status.deliver.media/incident/616017#a6564cdde31f8be84100af55622cee39787f722e3b26bf2a44abb31e8b23797b We will be performing a routine database upgrade. This should be transparent to all our services and we do not expect any downtime or disruptions. Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 11:00:35 -0000 https://status.deliver.media/incident/616017#a6564cdde31f8be84100af55622cee39787f722e3b26bf2a44abb31e8b23797b We will be performing a routine database upgrade. This should be transparent to all our services and we do not expect any downtime or disruptions. Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 11:00:35 -0000 https://status.deliver.media/incident/616017#a6564cdde31f8be84100af55622cee39787f722e3b26bf2a44abb31e8b23797b We will be performing a routine database upgrade. This should be transparent to all our services and we do not expect any downtime or disruptions. Backend database upgrade for our portal https://status.deliver.media/incident/616017 Tue, 15 Jul 2025 11:00:35 -0000 https://status.deliver.media/incident/616017#a6564cdde31f8be84100af55622cee39787f722e3b26bf2a44abb31e8b23797b We will be performing a routine database upgrade. This should be transparent to all our services and we do not expect any downtime or disruptions. library. and managedradio. degradation https://status.deliver.media/incident/617772 Fri, 11 Jul 2025 08:44:00 -0000 https://status.deliver.media/incident/617772#dcdf99a38162f8e35e37d3228a44bd134a729a1d4fbe83d70f068315ec30e4d8 The applied mitigation and fix are working. The performance of the database is back to the nominal speed we expect. We will proceed and close this incident, in case you have any question, reach out to our helpdesk under https://support.deliver.media library. and managedradio. degradation https://status.deliver.media/incident/617772 Fri, 11 Jul 2025 08:44:00 -0000 https://status.deliver.media/incident/617772#dcdf99a38162f8e35e37d3228a44bd134a729a1d4fbe83d70f068315ec30e4d8 The applied mitigation and fix are working. The performance of the database is back to the nominal speed we expect. We will proceed and close this incident, in case you have any question, reach out to our helpdesk under https://support.deliver.media library. and managedradio. degradation https://status.deliver.media/incident/617772 Fri, 11 Jul 2025 08:44:00 -0000 https://status.deliver.media/incident/617772#dcdf99a38162f8e35e37d3228a44bd134a729a1d4fbe83d70f068315ec30e4d8 The applied mitigation and fix are working. The performance of the database is back to the nominal speed we expect. We will proceed and close this incident, in case you have any question, reach out to our helpdesk under https://support.deliver.media library. and managedradio. degradation https://status.deliver.media/incident/617772 Fri, 11 Jul 2025 08:44:00 -0000 https://status.deliver.media/incident/617772#dcdf99a38162f8e35e37d3228a44bd134a729a1d4fbe83d70f068315ec30e4d8 The applied mitigation and fix are working. The performance of the database is back to the nominal speed we expect. We will proceed and close this incident, in case you have any question, reach out to our helpdesk under https://support.deliver.media library. and managedradio. degradation https://status.deliver.media/incident/617772 Fri, 11 Jul 2025 06:41:00 -0000 https://status.deliver.media/incident/617772#3cb054d4b0c5f8cf86cb9d5a256fb05149f22e7bd0dac154b377a722b0357fbd We have applied a fix to address the performance issues on the database and are monitoring the situation. library. and managedradio. degradation https://status.deliver.media/incident/617772 Fri, 11 Jul 2025 06:41:00 -0000 https://status.deliver.media/incident/617772#3cb054d4b0c5f8cf86cb9d5a256fb05149f22e7bd0dac154b377a722b0357fbd We have applied a fix to address the performance issues on the database and are monitoring the situation. library. and managedradio. degradation https://status.deliver.media/incident/617772 Fri, 11 Jul 2025 06:41:00 -0000 https://status.deliver.media/incident/617772#3cb054d4b0c5f8cf86cb9d5a256fb05149f22e7bd0dac154b377a722b0357fbd We have applied a fix to address the performance issues on the database and are monitoring the situation. library. and managedradio. degradation https://status.deliver.media/incident/617772 Fri, 11 Jul 2025 06:41:00 -0000 https://status.deliver.media/incident/617772#3cb054d4b0c5f8cf86cb9d5a256fb05149f22e7bd0dac154b377a722b0357fbd We have applied a fix to address the performance issues on the database and are monitoring the situation. library. and managedradio. degradation https://status.deliver.media/incident/617772 Fri, 11 Jul 2025 03:45:00 -0000 https://status.deliver.media/incident/617772#a9bc310a839aea92b0406d793db9ded170195ae843d4c94a1970a7afc9422e49 Due to an increased backend database load, some requests hit a 502 timeout when being processed. We are currently preparing a fix to address the load issues. library. and managedradio. degradation https://status.deliver.media/incident/617772 Fri, 11 Jul 2025 03:45:00 -0000 https://status.deliver.media/incident/617772#a9bc310a839aea92b0406d793db9ded170195ae843d4c94a1970a7afc9422e49 Due to an increased backend database load, some requests hit a 502 timeout when being processed. We are currently preparing a fix to address the load issues. library. and managedradio. degradation https://status.deliver.media/incident/617772 Fri, 11 Jul 2025 03:45:00 -0000 https://status.deliver.media/incident/617772#a9bc310a839aea92b0406d793db9ded170195ae843d4c94a1970a7afc9422e49 Due to an increased backend database load, some requests hit a 502 timeout when being processed. We are currently preparing a fix to address the load issues. library. and managedradio. degradation https://status.deliver.media/incident/617772 Fri, 11 Jul 2025 03:45:00 -0000 https://status.deliver.media/incident/617772#a9bc310a839aea92b0406d793db9ded170195ae843d4c94a1970a7afc9422e49 Due to an increased backend database load, some requests hit a 502 timeout when being processed. We are currently preparing a fix to address the load issues. library. and managedradio. degradation https://status.deliver.media/incident/617772 Thu, 10 Jul 2025 21:50:00 -0000 https://status.deliver.media/incident/617772#bbccbbab3cd92c9ea52ce9090bdef42d40f63973fe937793bf6353b9fb7443de We are currently experiencing intermitent request failures on our library. and managedradio. backend APIs. We are investigating the root cause of this issue. library. and managedradio. degradation https://status.deliver.media/incident/617772 Thu, 10 Jul 2025 21:50:00 -0000 https://status.deliver.media/incident/617772#bbccbbab3cd92c9ea52ce9090bdef42d40f63973fe937793bf6353b9fb7443de We are currently experiencing intermitent request failures on our library. and managedradio. backend APIs. We are investigating the root cause of this issue. library. and managedradio. degradation https://status.deliver.media/incident/617772 Thu, 10 Jul 2025 21:50:00 -0000 https://status.deliver.media/incident/617772#bbccbbab3cd92c9ea52ce9090bdef42d40f63973fe937793bf6353b9fb7443de We are currently experiencing intermitent request failures on our library. and managedradio. backend APIs. We are investigating the root cause of this issue. library. and managedradio. degradation https://status.deliver.media/incident/617772 Thu, 10 Jul 2025 21:50:00 -0000 https://status.deliver.media/incident/617772#bbccbbab3cd92c9ea52ce9090bdef42d40f63973fe937793bf6353b9fb7443de We are currently experiencing intermitent request failures on our library. and managedradio. backend APIs. We are investigating the root cause of this issue. aircheck. frontend, managedstreaming. edge service, and 1 other service are down https://status.deliver.media/incident/606860 Sat, 21 Jun 2025 16:30:00 -0000 https://status.deliver.media/incident/606860#0dc6473c7621a5f831739c659b2e3befbae506b9153fca8b77fcce31046db106 Due to a routing issue with our infrastructure, some requests to our playingnow., aircheck. and managedstreaming. services were not served properly and received a 502 timeout error. The issue was automatically mitigated and recovered after just a few minutes. aircheck. frontend, managedstreaming. edge service, and 1 other service are down https://status.deliver.media/incident/606860 Sat, 21 Jun 2025 16:30:00 -0000 https://status.deliver.media/incident/606860#0dc6473c7621a5f831739c659b2e3befbae506b9153fca8b77fcce31046db106 Due to a routing issue with our infrastructure, some requests to our playingnow., aircheck. and managedstreaming. services were not served properly and received a 502 timeout error. The issue was automatically mitigated and recovered after just a few minutes. aircheck. frontend, managedstreaming. edge service, and 1 other service are down https://status.deliver.media/incident/606860 Sat, 21 Jun 2025 16:30:00 -0000 https://status.deliver.media/incident/606860#0dc6473c7621a5f831739c659b2e3befbae506b9153fca8b77fcce31046db106 Due to a routing issue with our infrastructure, some requests to our playingnow., aircheck. and managedstreaming. services were not served properly and received a 502 timeout error. The issue was automatically mitigated and recovered after just a few minutes. aircheck. frontend, managedstreaming. edge service, and 1 other service are down https://status.deliver.media/incident/606860 Sat, 21 Jun 2025 16:28:47 -0000 https://status.deliver.media/incident/606860#c3a7f9506e3dde47c9764fbfe8eb402fb3a8d3755ec6294c42e8cbb54fb9c2c8 aircheck. frontend recovered. aircheck. frontend, managedstreaming. edge service, and 1 other service are down https://status.deliver.media/incident/606860 Sat, 21 Jun 2025 16:24:54 -0000 https://status.deliver.media/incident/606860#557299a21c9fe9a898f213a7128b01e802557c1466e57f9aaa86f0c31ebd7e43 aircheck. frontend went down. aircheck. frontend, managedstreaming. edge service, and 1 other service are down https://status.deliver.media/incident/606860 Sat, 21 Jun 2025 16:22:52 -0000 https://status.deliver.media/incident/606860#4ee8c4542f11f0e87547a0fec303e55614a637139bd0ad06c5794111bccf590d managedstreaming. edge service recovered. aircheck. frontend, managedstreaming. edge service, and 1 other service are down https://status.deliver.media/incident/606860 Sat, 21 Jun 2025 16:19:13 -0000 https://status.deliver.media/incident/606860#e5169b7a517fe72cb5264c9693cfcc2fb3782b48a89a362d22c2ef12899f8979 managedstreaming. edge service went down and playingnow. APIs recovered. aircheck. frontend, managedstreaming. edge service, and 1 other service are down https://status.deliver.media/incident/606860 Sat, 21 Jun 2025 16:19:13 -0000 https://status.deliver.media/incident/606860#e5169b7a517fe72cb5264c9693cfcc2fb3782b48a89a362d22c2ef12899f8979 managedstreaming. edge service went down and playingnow. APIs recovered. aircheck. frontend, managedstreaming. edge service, and 1 other service are down https://status.deliver.media/incident/606860 Sat, 21 Jun 2025 16:16:09 -0000 https://status.deliver.media/incident/606860#ec674d2e0ed4f2f8f83af98ddc825ca669c3f1710e70435084e14860078cf2aa playingnow. APIs went down.