The change we rolled out continues to be effective and has resolved the previously reported connectivity issues stemming from DNS and IP routing problems. Service performance is stable, and we are now closing this incident. We apologize for any disruption caused.
Posted Apr 15, 2025 - 15:47 CEST
Update
We are continuing to monitor for any further issues.
Posted Apr 15, 2025 - 14:00 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 15, 2025 - 13:59 CEST
Identified
We have identified the source of the issue leading to the failed redirects and are currently in the process of deploying a change to our infrastructure to mitigate the impact of the issue.
Posted Apr 15, 2025 - 13:49 CEST
Investigating
We are currently investigating an issue on our streaming-edge service where a high rate of redirection requests are fail to resolve their corresponding backend streaming servers, resulting in new listeners not being able to connect to their respective streams.