library. and managedradio. degradation
Resolved
Jul 11 at 10:44am CEST
The applied mitigation and fix are working.
The performance of the database is back to the nominal speed we expect.
We will proceed and close this incident, in case you have any question, reach out to our helpdesk under https://support.deliver.media
Affected services
library. graphql API
managedradio. backend API
Updated
Jul 11 at 08:41am CEST
We have applied a fix to address the performance issues on the database and are monitoring the situation.
Affected services
library. graphql API
managedradio. backend API
Updated
Jul 11 at 05:45am CEST
Due to an increased backend database load, some requests hit a 502 timeout when being processed. We are currently preparing a fix to address the load issues.
Affected services
library. graphql API
managedradio. backend API
Created
Jul 10 at 11:50pm CEST
We are currently experiencing intermitent request failures on our library. and managedradio. backend APIs. We are investigating the root cause of this issue.
Affected services
library. graphql API
managedradio. backend API